Marias Platzl

FAQs

Here are the answers to the most important questions about your stay at Platzl Hotel Munich. 

 

Hotel

What booking options are available?

You can book directly on our website or by telephone at +49 (0) 89/ 23703 722. As a direct booker, you’ll benefit from our best rates.

When can I check in?

We guarantee our rooms from 15:00 on the day of arrival. If you arrive earlier, an earlier check-in is possible subject to availability.

What is the check-out time?

The rooms can be used until 12:00 noon on the day of departure. A later departure is possible for a surcharge of €15.00 per hour, subject to availability.

Can vouchers be purchased?

Yes, you can find a variety of great vouchers in our online store.

Is it allowed to bring pets to the hotel?

You are welcome to bring your dog or cat with you. We charge a flat rate of €15.00 per night for special cleaning. On request, we will prepare a bowl and bed for your pet in your room. Please note that pets are not allowed in the breakfast area for reasons of hygiene.

What are the current rules for rebooking and canceling a reservation?

We know that plans can change! Cancellation conditions depend on the rate booked. Our best flexible daily rate usually allows a cancellation free of charge up to 48 hours before arrival. Please note that there may be different regulations during trade fairs or events. You will find all details directly in your booking confirmation.

Is there a garage or parking spaces?

There is a public underground parking garage directly below our hotel where you can park your car for €30.00 per day (subject to availability). The underground parking garage also has two Tesla and seven electric charging stations. Charging your electric car is free of charge for all hotel guests as well as conference and restaurant guests. We cannot reserve parking spaces in our garage.

Are there special prices for children?

We offer a discounted breakfast for €14.00 for children aged between 6 and 12. Children under 6 years have breakfast free of charge.
On request, we can prepare a baby crib free of charge for our double room categories and above.
Some of our suites have space for an extra bed (90x200cm) and a baby crib. Some of our deluxe double rooms are equipped with sofas, which we can also set up for children (lying area: 160x180cm). For this we charge a surcharge of 80,00 €.

What forms of payment does the hotel accept?

You can pay at the hotel in several ways: you can use debit card, credit card, or cash.

Is there a laundry service?

We offer a laundry service from Monday to Friday (excluding public holidays) via an external service provider. Please contact reception for this.

 

Rooms

What amenities do the rooms have?

In the rooms and suites you will find everything you need for a carefree stay: A comfortable bed, a flat-screen TV, a safe, a minibar and a modern bathroom with shower and high-quality toiletries.

Do the rooms have Wifi?

All our rooms and suites have free high-speed Wi-Fi.

Are there rooms that are barrier-free?

Most of our rooms are barrier-free. Three deluxe double rooms can also be extended with a disabled bathroom. Our suites are not barrier-free.

Is there a discount for booking early?

If you book at least 30 days in advance, you will receive an early booking discount of € 20.00 per room and night. In our MEI PLATZL regular customer area you benefit from further advantages.

Are the rooms equipped with a minibar?

Yes, all rooms and suites have a minibar that is filled upon arrival.

Which toiletries are provided?

In our rooms, products from our popular Ayinger beer cosmetics range are available.

Is there a private spa suite?

We do not offer any private spa suites. However, since September 2024 we have beautiful new suites. Our guests can also enjoy out spa area with a view over the rooftops of Munich!

Do the rooms have air conditioning?

All guest rooms and suites are equipped with adjustable air conditioning.

Are there single rooms?

We offer two categories of single rooms: The Classic Single Room with a single bed and the Standard Queen Room with a queen bed. 

What room categories are offered and what are the differences?

We offer single and double rooms as well as suites. The rooms and suites differ mainly in size and furnishings.

Spa & Fitness

What facilities does the spa area have?

Our spa area "Schwitzstube".  on the 5th floor of our hotel thas a Finnish sauna, a sanarium, rain showers, a relaxation area and a refreshment area with water, tea and fruit.

Does the hotel have a fitness area?

Yes, our hotel has a newly equipped boutique gym with everything you need for your personal workout.

Are there special (day) spa offers for external guests?

For external guests, we offer a Day Spa for €25 per person. You will receive a bag with a bathrobe, slippers and a voucher at our Josefa.Bar. Please contact our reception on +49 (0)89/23703 0 or email servus@platzl.de.

Are spa treatments offered?

We offer you a selection of soothing massages. Put yourself in the trained hands of the BiPhit masseurs and enjoy fantastic moments of relaxation. If you are interested in a beauty treatment, we recommend the Beauty Spa Munich and Daniela Grob's Beauty Atelier - right next to our hotel.

Are there private spa offers?

For suite guests, there is an option to book an in-room spa treatment.

Culinary

Is breakfast already included in the room rate?

Our delicious breakfast is not included in the room rate. However, you can add it to your booking for €22 per person, before your arrival for €27 per person or spontaneously on the spot for €34 per person.
Our extensive breakfast buffet is served Monday to Saturday from 7am to 11am. On Sundays and public holidays from 7am to 12 noon.

What restaurants are there and what are the opening hours?

The Platzl Hotel is delighted to offer guests a variety of culinary experiences. We have two restaurants, the Wirtshaus Ayinger am Platzl and the Fine Dining Restaurant Pfistermühle, as well as an outdoor bar and an indoor bar.The Pfistermühle restaurant is open from Tuesday to Saturday from 11:30 am to 11:00 pm. The Ayinger Wirtshaus am Platzl is open daily from 11:00 am to 11:00 pm, and we also recommend the nearby Ayinger Restaurant in der Au.

Do the restaurants offer vegan, lactose-free and gluten-free dishes?

We offer a small selection of vegetarian and vegan dishes. Please contact us if you have any special requests or food intolerances. We will be happy to assist you and provide you with an appropriate menu.

Are the restaurants also open to external guests?

External restaurant guests are welcome at any time.

Is there a hotel bar?

We have an indoor bar and an outdoor bar: the Josefa and the Josefa Karree.

Events & Conferences

Which conference and event rooms are available?

Our hotel has six conference and meeting rooms of various sizes. The rooms range in size from 24 to 158 m².

Are the conference and event rooms barrier-free?

Almost all of our meeting rooms are accessible. Ask our sales team for advice! 

How are the conference and event rooms technically equipped?

The rooms are equipped with a projector, screen, flipchart, pin board, Wi-Fi and presentation case.

Are there conference packages?

We are pleased to offer a variety of conference packages, ensuring that every detail is taken care of. We would also be happy to provide you with a personalised offer.

What food and drinks are included in the conference packages?

The food and drink offer is dependent on the time of day of the event. Our guests can expect a selection of Platzl water (still/sparkling), premium tea and coffee, seasonal snacks and a light lunch as a menu or buffet.

How many guests or participants can I invite to my event?

Our conference rooms are suitable for a wide range of events, from large events and small celebrations to conferences, seminars, meetings and team events. Depending on the room chosen and the configuration required, the capacity ranges from 8 to 150 eoples. The Kreszenz⁴- Der Saal in Marias Platzl is also ideal for large events.

How far in advance do I need to book the conference and event rooms?

Our advice is to book well in advance.