I. Scope of Application
These Terms and Conditions apply to all contracts with Platzl Hotel Inselammer KG, Sparkassenstr. 10, 80331 Munich, Tel.: +49 89 23703 777, Email: sales@platzl.de (“Hotel”)
- regarding the rental of conference, banquet, and event rooms for the purpose of holding events such as banquets, seminars, conferences, etc., and all related services and supplies provided by the Hotel (“Events”), as well as
- regarding pre-arranged restaurant reservations at the Hotel’s à la carte restaurants. “Pre-negotiated restaurant reservations” are reservations for a specific number of guests (at least 6 people) for which a set menu has been pre-ordered or a minimum sales target or a flat rate per guest has been agreed upon.
- The subletting or re-letting of the rooms, spaces, or display cases provided, as well as invitations to job interviews, sales events, or similar events, require the hotel’s prior written consent.
- The terms and conditions of the customer (hereinafter also referred to as the “Organizer”) apply only if they have been expressly agreed upon.
II. Conclusion of Contract, Contracting Parties, Liability
- The contract is concluded upon the hotel’s acceptance (confirmation) of the organizer’s request; these parties are the contracting parties.
- The customer is obligated to inform the hotel of this unsolicited, at the latest upon conclusion of the contract, if the event, due to its political, religious, or other nature, is likely to jeopardize the smooth operation, safety, or public reputation of the hotel.
- The hotel’s liability—unless it concerns material contractual obligations (cardinal obligations) in the area typical of the service—is limited to damages attributable to willful misconduct or gross negligence on the part of the hotel, its legal representative, or its agents; this does not apply in cases of liability for damages resulting from injury to life, limb, or health. Cardinal obligations are those obligations that are essential for the proper performance of the contract and on the fulfillment of which the customer relies and is entitled to rely. The organizer is obligated to notify the hotel in a timely manner of the possibility of exceptionally high damages occurring.
III. Services, Prices, Payment
- The hotel is obligated to provide the services ordered by the event organizer and confirmed by the hotel.
- The event organizer is obligated to pay the hotel the agreed-upon prices for these services. This also applies to services and expenses incurred by the hotel on behalf of third parties in connection with the event.
- The agreed-upon rates include the applicable statutory value-added tax. If the period between the conclusion of the contract and the event exceeds 4 months and the rate generally charged by the hotel for such services increases, the contractually agreed-upon rate may be increased appropriately, but by no more than 10%.
- If a minimum revenue has been agreed upon and this amount is not reached, the hotel may claim 100% of the difference as lost profits, unless the customer proves that the actual loss was lower or the hotel proves that the actual loss was higher.
- Hotel invoices without a due date are payable in full within 10 days of receipt of the invoice. The customer agrees that the invoice may be sent to him electronically. In the event of late payment, the hotel is entitled to charge late payment interest in accordance with § 288 of the German Civil Code (BGB). The hotel reserves the right to claim further damages.
- The hotel is entitled to demand a reasonable advance payment at any time. The amount of the advance payment and the payment dates may be agreed upon in writing in the contract.
- In justified cases—such as the customer’s payment arrears or an expansion of the scope of the contract—the hotel is entitled, even after the contract has been concluded, to demand an advance payment or security deposit as defined in Section 6 above, or to increase the advance payment or security deposit agreed upon in the contract up to the full agreed-upon compensation.
- For evening events, a flat rate of 70.00 EUR per staff hour will be charged starting at 11:00 p.m. The hotel undertakes to keep the number of staff to a minimum while ensuring that the event runs smoothly.
- The hotel reserves the right to make room changes, provided this is reasonable for the customer in the specific individual case
- The customer may only set off a claim against a claim by the hotel if the customer’s claim is undisputed or legally enforceable.
IV. Withdrawal by the Hotel
- If the guest fails to make an advance payment due under these Terms and Conditions or pursuant to a separate agreement, even after the expiration of a reasonable grace period set by the hotel with a warning of termination, the hotel is entitled to withdraw from the contract.
- Furthermore, the hotel is entitled to withdraw from the contract for an objectively justified reason. An objectively justified reason exists, in particular,
- if force majeure or other circumstances beyond the hotel’s control render the performance of the contract impossible or significantly impair it;
- if events are booked based on misleading or false statements regarding material facts, in particular regarding the organizer or the purpose of the event;
- the hotel has reasonable grounds to believe that the event may jeopardize the smooth operation of the business, the safety, or the hotel’s public reputation, without this being attributable to the hotel’s sphere of control or organizational responsibility;
- the purpose or occasion of the event is unlawful;
- there is a violation of Section II, Paragraph 2;
- If the customer has been contractually granted the right to cancel the contract free of charge within a specified period, the hotel is in turn entitled to cancel the contract within that period if the hotel has received inquiries from other customers regarding the booked event rooms and the customer, upon the hotel’s request and after being given a reasonable deadline, does not waive his or her right to cancel. This applies equally if the customer has been granted an option with a specific deadline for exercising it and, upon the hotel’s request with a reasonable deadline, the customer is not prepared to make a definitive reservation.
- The hotel must immediately notify the organizer of the exercise of the right of cancellation and promptly refund the payments made by the contracting party.
- The hotel’s justified cancellation does not give rise to any claims for damages by the customer.
V. Withdrawal/Cancellation/Termination by the Customer
- The customer may terminate the contract with the hotel unilaterally and without penalty only if the contract expressly provides for a right to terminate without penalty or if there is a statutory right to terminate the contract without penalty. Any agreement regarding a right to terminate, as well as any consent by the hotel to a termination requested by the customer, must be made in writing.
- If a deadline has been agreed upon for exercising the right of withdrawal free of charge, the customer may withdraw from the contract by that deadline without triggering any claims for payment or damages by the hotel. This right expires if the customer does not exercise it in writing with the hotel by the agreed-upon deadline.
- If a right to cancel free of charge has not been agreed upon or has already expired, there is also no statutory right to terminate the contract free of charge; and if the hotel does not agree to a cancellation free of charge, the hotel retains the right to the agreed-upon rent for rooms, exhibition space, technical facilities, and event equipment, to any compensation for third-party services pursuant to Section III, Paragraph 2, Sentence 2, and, in the case of an agreed-upon minimum revenue, the claim pursuant to Section III, Paragraph 4. The hotel must offset any income from alternative rentals as well as any expenses saved. The expenses saved in each case may be calculated on a flat-rate basis; in the case of individually itemized rental rates, this shall amount to 10%. The customer is free to prove that the claim did not arise or did not arise in the amount claimed. The hotel is free to prove that a higher claim has arisen.
- If the customer cancels an event, the following applies:
- For cancellations made on or after the 60th day prior to the booking date, the hotel is entitled to charge, in addition to any agreed-upon room rate (less any other income or saved expenses in accordance with paragraph 3, sentence 2 above) and any compensation for third-party services pursuant to Section III, paragraph 2, sentence 2, to charge 30% of the lost food and beverage revenue, and 70% of the food and beverage revenue starting 30 days prior to the booking date. For events lasting several days, the first day of the event shall be used to calculate the deadline. The customer is free to prove that the claim did not arise or did not arise in the amount claimed. The hotel is free to prove that a higher claim has arisen.
- Unless, in exceptional cases, a flat rate for all catering services has been agreed upon, catering revenue is calculated using the following formula: the menu price for the event plus beverages multiplied by the number of participants. If no menu price has yet been agreed upon, the least expensive 3-course menu from the event offerings valid on the agreed booking date will be used as the basis. In this case, beverages are charged at one-third of the menu price per guest.
- If a conference flat rate per participant has been agreed upon, the hotel is entitled to charge 60% of the conference flat rate multiplied by the agreed-upon number of participants in the event of a cancellation made 60 days or more prior to the booking date, and 85% of the conference flat rate multiplied by the agreed-upon number of participants in the event of a cancellation made 30 days or more prior to the booking date. For events lasting several days, the first day of the event shall be used to calculate the cancellation period. The customer is free to provide evidence that the claim has not arisen or has not arisen in the amount claimed. The hotel is free to provide evidence that a higher claim has arisen.
- If, in exceptional cases, rent for rooms and/or exhibition space is not agreed upon separately in the contract but is included on a pro-rata basis in the conference package rate, the hotel may, even in the event of a cancellation made more than 60 days prior to the booking date, invoice the portion of the rent included in the package rate multiplied by the agreed number of participants, less a flat rate of 10% for saved expenses. This applies accordingly to all-inclusive packages that include the accommodation fee for the relevant portion. The second sentence of paragraph 3 above regarding the offsetting of other income applies accordingly in each case.
- In the event that a customer cancels a pre-arranged restaurant reservation, the following applies::
- You may cancel your reservation free of charge up to 28 days before the reservation date..
- For cancellations made on or after the 27th day prior to the reservation date, any agreed-upon room rental fee must be paid, less any revenue the restaurant may earn from renting the space to another party and any expenses saved. The restaurant may apply a flat rate of 10% to calculate the expenses saved.
- For cancellations made on or after the 13th day prior to the reservation date, the customer shall pay 60% of the agreed-upon flat rate per guest in the case of agreed-upon flat rates, and 35% of the menu price per guest in the case of an agreed-upon menu.
- For cancellations made on or after the 4th day prior to the reservation date, the customer shall pay 85% of the package price per confirmed guest in the case of agreed-upon packages, and 70% of the menu price per confirmed guest in the case of an agreed-upon menu.
- If a minimum sales target has been agreed upon (instead of allocating costs based on room rental, food, and beverages), the customer is liable for 100% of the agreed-upon minimum sales target.
- For all of the aforementioned flat-rate charges, the guest is entitled to prove that the damage was less than the amount specified or that no damage occurred at all. The hotel is entitled to prove that the damage was greater than the amount specified.
VI. Changes to the number of participants and the event time
- Any change in the number of participants of more than 5% must be reported to the banquet department or the restaurant no later than 5 business days before the event begins; such a change requires the hotel’s approval.
- The hotel will accept a reduction in the number of participants of up to 5% when issuing the invoice. For deviations exceeding this limit, the originally reported number of participants minus 5% will be used as the basis for calculation. Agreed minimum headcounts or minimum revenue requirements remain unaffected by this provision.
- In the event of an upward deviation, the actual number of participants will be calculated.
- If the number of participants deviates by more than 10%, the hotel is entitled to adjust the agreed-upon rates and to change the confirmed rooms, unless this would be unreasonable for the organizer.
- If the agreed start or end times of the event are changed without the hotel’s prior written consent, the hotel may charge additional costs for maintaining its readiness to provide services, unless the hotel is at fault.
VII. Bringing Your Own Food and Beverages
As a general rule, the event organizer may not bring food or beverages to events or to pre-arranged restaurant reservations. Exceptions require a written agreement with the banquet department or the restaurant. In such cases, a fee will be charged to cover overhead costs.
VIII. Technical Equipment and Connections
- To the extent that the hotel procures technical and other equipment from third parties on behalf of the organizer at the organizer’s request, it acts in the name, under the authority, and for the account of the organizer.
- The organizer is responsible for ensuring that the equipment is handled with care and returned in proper condition. The organizer indemnifies the hotel against all claims by third parties arising from the provision of this equipment.
- The use of the organizer’s own electrical equipment connected to the hotel’s power grid requires the hotel’s written consent. Any malfunctions or damage to the hotel’s technical equipment resulting from the use of such equipment shall be borne by the organizer, unless the hotel is responsible for such malfunctions or damage. The hotel may charge a reasonable flat fee for the electricity costs incurred as a result of such use.
- With the hotel’s consent, the event organizer is entitled to use its own telephone, fax, and data transmission equipment. The hotel may charge a connection fee for this.
- If the hotel's facilities remain unused because the event organizer has connected its own equipment, a compensation fee may be charged.
- Any malfunctions in technical or other equipment provided by the hotel will be remedied immediately whenever possible. Payments may not be withheld or reduced if the hotel is not responsible for such malfunctions.
- The customer must obtain any official permits required for the event in a timely manner at their own expense. The customer is responsible for complying with public law requirements and other regulations.
IX. Loss or Damage to Personal Belongings
- Exhibits or other items, including personal belongings, brought onto the premises are kept at the organizer’s own risk within the event venues or at the hotel. The hotel assumes no liability for loss, destruction, or damage, except in cases of gross negligence or willful misconduct on the part of the hotel, its legal representative, or its agents. This limitation of liability does not apply if the hotel’s safekeeping of such items constitutes a fundamental obligation in a specific individual case.
- Any decorative materials brought on-site must comply with fire safety regulations. The hotel reserves the right to request official documentation to this effect. To prevent potential damage, the placement and installation of items must be coordinated with the hotel in advance.
- Any exhibition items or other objects brought onto the premises must be removed immediately after the event ends. If the organizer fails to do so, the hotel may remove and store them at the organizer’s expense. If the items remain in the event room, the hotel may charge room rental fees for the duration of their presence. The organizer reserves the right to prove that the actual damages were lower, and the hotel reserves the right to prove that they were higher.
X. Organizer's Liability for Damages
- The organizer is liable for any damage to the building or its contents caused by event participants or visitors, employees, other third parties under its control, or the organizer itself through its own fault.
- The hotel may require the organizer to provide appropriate security (e.g., insurance, security deposits, guarantees).
XI. Final Provisions
- Any amendments or additions to the contract, the acceptance of the application, or these Terms and Conditions for Events must be made in writing. Unilateral amendments or additions by the organizer are invalid.
- The place of performance and payment is the hotel's registered office.
- The exclusive place of jurisdiction—including for disputes involving checks and bills of exchange—in commercial transactions is the hotel’s place of business. If a contracting party meets the requirements of Section 38(1) of the German Code of Civil Procedure (ZPO) and has no general place of jurisdiction within Germany, the place of jurisdiction shall be the hotel’s place of business.
- German law applies.
- We are neither willing nor obligated to participate in consumer arbitration as defined by the VSGB.
- Should any provision of these General Terms and Conditions for Events be invalid or void, this shall not affect the validity of the remaining provisions. In all other respects, the statutory provisions shall apply.
As of September 20, 2025
Applicability
- These Terms and Conditions apply to contracts with Platzl Hotel Inselkammer KG, Sparkassenstr. 10, 80331 Munich, phone: +49 (0)89/23703 701, email: servus@platzl.de (“the Hotel”) regarding the leaving for use of hotel rooms on basis of a rental agreement for lodging, as well as all other services and supplies provided by the Hotel to the Customer in connection therewith (“the Hotel Accommodation Agreement”). The term “Hotel Accommodation Agreement” encompasses and replaces the following terms: lodging agreement, guest accommodation agreement, hotel agreement, and hotel room agreement.
- These Terms and Conditions also apply to bookings made through online booking systems, third-party portals (OTAs), or other electronic distribution channels.--
- Subletting or subleasing the rooms left for use, as well as using them for purposes other than lodging, requires the Hotel’s prior written consent. Section 540 (1) Sentence 2 of the German Civil Code (BGB) is excluded in those cases in which the Customer is not a consumer within the meaning of Section 13 of the German Civil Code (BGB).
- The Customer's terms and conditions apply only if they have been expressly agreed upon in writing in advance.
Conclusion of a contract, contracting party
- The contract is concluded when the Hotel accepts the Customer's request. The Hotel is free to confirm the room booking in text form. The Hotel may accept the Customer's offer within 3 days of receiving it. The language of this contract is German.
- The display of available rooms on the booking page of the Hotel's website does not yet constitute a binding contractual offer, but rather an invitation by the Hotel to submit an offer. By clicking the “Jetzt kostenpflichtig buchen” button (Book Now (Subject to Charges)) on the booking page of the Hotel’s website, the Customer submits a binding offer to make a reservation. During the booking process, until the form is submitted, the Customer can use the browser’s “Zurück” button (Back button) to correct or delete their entries, or to cancel the booking process entirely. The Customer will receive a booking confirmation after making a reservation. After the contract is concluded, the Hotel will save the contract text and send it to the Customer as a PDF file by email.
- The contracting parties are the Hotel and the Customer. If a third party has made a reservation on behalf of the Customer, that third party is jointly and severally liable with the Customer to the Hotel for all obligations arising from the Hotel Accommodation Contract, provided the Hotel has received a corresponding statement from the third party.
- In the case of distance sales contracts (Section 312c of the German Civil Code (BGB)), the Customer has no statutory right of withdrawal pursuant to Section 312g(2)(9) of the German Civil Code (BGB).
Services, prices, payment, set-off
- The Hotel is obliged to provide the rooms booked by the Customer and to render the services agreed upon.
- The Customer is obliged to pay the Hotel’s prices applicable and/or agreed upon for the leaving for use of the room/s and any further services used by the Customer. This shall also apply to any services ordered by the Customer and outlays paid by the Hotel to third parties.
- The agreed prices include the respective statutory value added tax (VAT). This does not include any local taxes that the guest is required to pay directly under the applicable local tax law.
- If the period between the conclusion of the contract and its fulfillment exceeds 4 months and if the price generally charged by the Hotel for such services increases, the Hotel may increase the contractually agreed price adequately, but by no more than 10%.
- The Hotel may also change the rates if the Customer subsequently requests changes to the number of rooms booked, the Hotel's services, or the length of the guests' stay, and the Hotel agrees to such changes.
- If technical errors - particularly in connection with online reservations or price transfers - result in obviously incorrect price quotes, the Hotel is entitled to contest the contract or withdraw from it.-
- Hotel invoices without a due date are payable without deduction within 10 days of receipt of the invoice. The Hotel is entitled to demand immediate payment of accruals receivable at any time. In the event of late payment, the Hotel is entitled to charge late payment interest in accordance with Section 288 of the German Civil Code (BGB); the Hotel reserves the right to claim additional damages.
- The Hotel is entitled to demand a reasonable advance payment or security deposit (e.g. in the form of a credit card guarantee) from the Customer upon conclusion of the contract. The amount of the advance payment and the payment dates may be agreed in text form in the contract.
- In justified cases - such as when the Customer is in arrears or the scope of the contract is expanded - the Hotel is entitled, even after the contract has been concluded and up until the start of the stay, to demand an advance payment or security deposit in accordance with subparagraph (h), or to increase the agreed-upon advance payment or security deposit to the full amount of the agreed-upon compensation.
- The Customer may only offset or reduce a claim of the Hotel with an undisputed or legally enforceable claim.
Withdrawal by the Customer (counter-order, cancellation)
- The Customer's withdrawal from the contract entered into with the Hotel requires the Hotel's written consent. Where the Hotel does not grant such written consent, the agreed-upon price specified in the contract must still be paid, even if the Customer does not make use of the contractual services.
- This does not apply in cases where the Hotel is in default of performance or where the Hotel is unable to provide the services for reasons attributable to the Hotel.
- If the Hotel and the Customer have agreed on a date for the withdrawal from the contract in writing, the Customer may withdraw from the contract until then and no claims for payment or for damages shall arise in favour of the Hotel. The Customer’s right of withdrawal expires if the Customer does not exercise that right in writing with the Hotel by the agreed-upon date, unless the Hotel is in default of performance or is unable to provide the services for reasons attributable to the Hotel.
- For rooms not used by the Customer, the Hotel must credit the Customer the revenue generated from renting those rooms to other guests, as well as the expenses saved.
- The Hotel is free to calculate the damages it incurs - which the Customer is required to reimburse - on a lump-sum basis. The Customer is then obligated to pay 90% of the contractually agreed-upon price for lodging with or without breakfast, 70% for half-board arrangements, and 60% for full-board arrangements.
- The Customer is free to prove that no damage occurred or that the damage incurred by the Hotel is less than the flat fee charged.
Withdrawal by the Hotel
- If the Customer’s right to cancel within a specified period has been agreed upon in writing, the Hotel is, for its part, entitled to cancel the contract during that period if it receives requests from other customers for the rooms booked under the contract and the Customer does not waive their right to cancel upon the Hotel’s inquiry.
- If an agreed advance payment is not made even after the expiry of a reasonable grace period set by the Hotel with a warning of refusal, the Hotel is also entitled to withdraw from the contract.
- Furthermore, the Hotel is entitled to withdraw from the contract for good cause for objectively justified reasons, e.g. if
- fulfillment of the contract is impossible due to e.g. force majeure or other circumstances beyond the control of the Hotel;
- rooms are booked under misleading or false statements of material facts, e.g. regarding the person of the Customer or the purpose;
- the Hotel has reasonable grounds to believe that the use of the Hotel’s services may jeopardize the smooth operation of the business, the security or the reputation of the Hotel in public, without this being attributable to the Hotel's sphere of control or organization
- the purpose or reason for the stay is unlawful
- there is a violation of paragraph 2 of the “Applicability” section above
- The justified withdrawal of the Hotel does not justify any claims for damages by the Customer.
- The Hotel reserves the right to temporarily restrict the provision of individual services or to close certain facilities (e. g. restaurant, wellness areas, event spaces) for objectively justified reasons such as renovations, maintenance work, events, force majeure, or for reasons related to sustainability.- This does not give rise to any claims for price reductions or for -damages.
Provision, handing over and return of rooms
- The Customer will not acquire the right to be assigned specific rooms.
- Booked rooms are available to the Customer from 03:00 p.m. of the agreed the day of arrival onwards. The Customer has no right to be provided with the room before 03:00 p.m.
- On the agreed day of departure, the rooms must be vacated and made available to the Hotel by 12:00 a.m. at the latest. Thereafter, the Hotel may charge 50% of the full accommodation rate by 06:00 pm and after 06:00 pm 100% for the additional use of the room plus the damage incurred by the Hotel. The Customer is free to prove to the Hotel that the Hotel suffered no damage or only a significantly lower damage.
Liability of the Hotel, limitation
- The Hotel's liability is limited to cases of willful misconduct and gross negligence on its part or on the part of its legal representative or agents. This expressly does not apply to liability for damages resulting from injury to a person’s body, health, or life, or in the event of a breach of cardinal obligations. Cardinal obligations are any obligations typical for the contract which make the proper execution of the contract possible in the first place and on the fulfillment of which the Customer relies and may rely. In the event of liability for ordinary negligence - excluding liability for injury to person, health, or life - liability is limited to any foreseeable damage typical for this type of contract. Should any disruptions or deficiencies arise in the Hotel’s services, the Hotel will make every effort to remedy the situation upon becoming aware of them or upon receiving an immediate complaint from the Customer. The Customer is obligated to take all reasonable steps to resolve the problem or minimize any potential damage.
- The Hotel is liable to the Customer for items brought onto the premises in accordance with statutory provisions, i.e. up to one hundred times the room rate, with a maximum of EUR 3,500, and up to EUR 800 for cash and valuables. Cash and valuables may be stored in the Hotel or room safe up to a maximum value of EUR 5,000; in this case, the liability limits specified in the preceding sentence do not apply. The Hotel recommends taking advantage of this opportunity.
- Claims for liability shall be barred unless the Customer notifies the Hotel immediately upon becoming aware of the loss, destruction, or damage (Section 703 of the German Civil Code (BGB))
- No custody agreement comes into existence when a parking space is made available to the Customer in the Hotel garage or on a Hotel parking lot, even if such parking space is billed. The Hotel is not liable for the loss of or damage to motor vehicles parked or maneuvered on the Hotel premises, or to their contents, except in cases of willful misconduct or gross negligence. This shall also apply to any vicarious agents of the Hotel.
- Wake-up calls are handled by the Hotel with the utmost care. Claims for damages, except in cases of gross negligence or willful misconduct, are excluded.
- Messages, mail, and packages for guests are handled with care. The Hotel will handle the delivery, storage, and - upon request - the forwarding of these items for a fee. Claims for damages, except in cases of gross negligence or willful misconduct, are excluded.
- Any claims against the Hotel shall be time-barred within 1 year commencing upon the start of the statutory limitation period. This does not apply in the event of injury to the body, harm to health, or loss of life, or in the event of a breach of duty by the Hotel, its representative, or its vicarious agent committed intentionally or through gross negligence.
Householder’s rights & code of conduct, pets
- The Hotel holds the householder’s rights. In the event of a disturbance of the peace, inappropriate behavior, or a violation of legal regulations or legitimate instructions from the Hotel staff, the Hotel is entitled to terminate the lodging agreement without notice. In this case, there is no right to a refund.
- Pets are permitted only with the Hotel's prior approval. The guest is liable for any damage caused by pets or for any additional cleaning costs incurred. The Hotel is entitled to bill an appropriate cleaning charge (lump sum) for that.
Final provisions
- Amendments or additions to the contract, the acceptance of the request or these Terms and Conditions for Hotel Accommodation should be made in in text form. Unilateral changes or additions are invalid.
- The place of performance and payment is Munich.
- The place of jurisdiction is exclusively the registered office of the Hotel for commercial transactions – even in case of disputes about cheques and bills of exchange. If a contracting party fulfills the requirements of Section 38 (1) of the German Code of Civil Procedure and does not have a general place of jurisdiction within Germany, the place of jurisdiction shall be the registered office of the Hotel.
- The Hotel is neither willing nor obligated to participate in dispute resolution proceedings before a consumer arbitration board.
- German law shall apply. The application of the UN Convention on Contracts for the International Sale of Goods is excluded.
- Should individual provisions of these General Terms and Conditions for Hotel Accommodation be legally ineffective or null and void, the validity of the remaining provisions shall remain unaffected. To the rest, the statutory regulations shall apply.
- In addition to these General Terms and Conditions, the Hotel’s current Privacy Policy and the guidelines on electronic communication (email, CRM systems, newsletters) apply.--
Munich, this 15 July 2026