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Always in contact with our new Guest Messenger


Imagine: You are in Munich on a city tour, and want something to fortify yourself after a long morning. As you are only staying in the regional capital for another day, you do not want to stop into the next best restaurant, but try out a real culinary insider tip. Now, the question is where to find this quickly. You can laboriously trawl the internet, or simply use your Smartphone, to chat directly with a Platzl employee. The new Guest Messenger from hotelkit makes it possible! We introduce this technological innovation to the Platzl Hotel today in our magazine article.

What is the Guest Messenger?

The Guest Messenger from hotelkit is an application, which provides a sensible extension of our service at the Platzl Hotel. Very practical: You don not even need to download or install an additional application for this, but simply use the innovative system via your personal Facebook messenger. This means that you can connect to our reception from anywhere, and receive a prompt reply. From ordering a taxi or table reservation to room service, right up to the classic concierge service - with the Guest Messenger we can help you faster.

The right contact person straight away

Another great advantage of the Guest Messengers is, that starting from now you can communicate with exactly the right Platzl employee even quicker, so that your question is in the best hands. Write us a message and we will forward you query promptly to the right person. Then your contact person will chat with you until you have found a solution to your problem together. Of course it is free for you to use the Guest Messenger at the Platzl Hotel!

Another achievement, which perfectly represents our philosophy - a symbiosis of modernity and tradition.  

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